Your privacy matters to us. So on this page we’ll tell you what information we hold about you, how we use it, and how we keep it safe.
Who we are
The Glass Of Joy is a trading name of Simple Perfect Ltd.
Our website address is: https://theglassofjoy.com.
Simple Perfect Ltd is Company number 10080252. Our registered address is 14 West Grove Road, Harrogate, HG1 2AD. Please note this is not a shop and we are not open for visitors.
Table of Contents
Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalised or not) – The Knitting Goddess
Data Protection Principles
We promise to follow the following data protection principles:
Data Subject’s Rights
The Data Subject has the following rights:
Data We Gather
Information you have provided us with
This might be your e-mail address(es), name, billing address, home address, work address etc – mainly information that is necessary for delivering you a product/service or to enhance your customer experience with us. We save the information you provide us with in order for you to comment or perform other activities on the website. This information includes, for example, your name, billing address, designated shipping address, and e-mail address.
Information automatically collected about you
This includes information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer journey on our website. When you use our services or look at the contents of our website, your activities may be logged.
Information from our partners
We gather information from our trusted partners with confirmation that they have legal grounds to share that information with us. This is either information you have provided them directly with or that they have gathered about you on other legal grounds.
Publicly available information
It is highly unlikely, but we might gather information about you that is publicly available.
How We Use Your Personal Data
We use your Personal Data in order to:
We use your Personal Data on legitimate grounds and/or with your Consent.
On the grounds of entering into a contract or fulfilling contractual obligations, we Process your Personal Data for the following purposes:
On the ground of legitimate interest, we Process your Personal Data for the following purposes:
As long as you have not informed us otherwise, we consider offering you products/services that are similar or same to your purchasing history/browsing behaviour to be our legitimate interest.
With your consent we Process your Personal Data for the following purposes:
We Process your Personal Data in order to fulfil obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 7 years.
We might process your Personal Data for additional purposes that are not mentioned here, but are compatible with the original purpose for which the data was gathered. To do this, we will ensure that:
We will inform you of any further Processing and purposes.
Who Else Can Access Your Personal Data
We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to trusted services in order to either make providing the service to you possible or to enhance your customer experience. Some or all the data that you provide us will be passed to and/or managed with the following services:
Our website uses the WordPress platform to supply and manage web content and used in conjunction with WooCommerce to deliver and manage the shopping experience from our web host’s servers in the United States. It will be necessary to have some or all of your Personal Data securely processed for our business needs through the above listed companies’ respective servers. This is achieved through the use of plug-ins created and managed by those companies specifically for the WordPress and WooCommerce platforms. We also utilise other third party plug-ins for WordPress and WooCommerce that manage your Personal Data from within our WordPress database on our web host’s servers. A list of these plug-ins can be made available upon request.
We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.
Third party links:
At our discretion, we may include or offer third-party products or services on our website. This may take the form of, but not limited to, social media share buttons and links, or links to websites of stockists and shops. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How We Secure Your Data
We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We monitor our systems for possible malware, vulnerabilities and attacks. We use two facor authentication wherever possible.
Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.
If you have an account with us, note that you have to keep your username and password secret.
We do not intend to collect or knowingly collect information from children. We do not target children with our services.
Cookies And Other Technologies We Use
A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We use Google Analytics to measure traffic on our website.
We use Facebook Analytics for our website or business.
You can remove cookies stored in your computer via your browser settings. For more information about cookies, visit allaboutcookies.org.
Phone: +44 1625 545 745
Created 9th January 2023
02.08.23 Company registered address updated.