Search
Close this search box.

Information

All the links you’ll need on one handy page.

FAQs.  Answers to the most common questions we get asked.

Shipping Information.  Delayed or missing parcel help and postage rates.

Sending a Gift. Let us help you send the perfect present.

Refund Policy. All the details about what to do for a refund.

Glass Joy Points. Find out how to earn reward points and check your balance.

Materials We Use. Find out what goes into the things we make and sell.

Work With Us. Want to collaborate? Some guidelines about what we can – and can’t offer.

Environmental Policy. What we do to be a sustainable business.

Inclusivity Statement. Everybody is welcome if they welcome everybody else.

Terms and Conditions. Your right, our rights all laid out in legal speak.

Privacy Policy. The information we keep and how we look after it.

Legal Stuff. Company details, VAT number and other boring essentials.

Wholesale. If you’d like to sell our products this is for you.

About Us. More about us, what we do and why we love it.

Still haven’t found what you need? Please contact us.

JOIN OUR EMAIL LIST AND

Get More Joy

The good stuff we send includes new product drops, promotions, exclusive offers and more.